Returns Policy

You have the right to return the products you have purchased, free of charge and without being obliged to inform us of the reason why you wish to return the products within 14 days from the date you receive the products.

In this case you will be refunded the value of the products minus the cost of shipping and returning the products. Returns are only accepted if the products you wish to return are in the same condition in which you received them, i.e. without having been unsealed or their packaging has been tampered with, along with the retail receipt or invoice.

The consumer may exercise the right of withdrawal 14 days from receipt of the order and request a refund and not necessarily a new order, without giving reasons for the refund. For more information you can see here.

The trader must return the money within 14 days of receiving the cancellation request. However, they may delay to refund the money if they do not receive the goods or a receipt for their return.

The money refunded must include the shipping costs paid by the consumer for the purchase.

The return of the products is charged to the consumer.